Privacy policy

PRIVACY POLICY Last updated: [15.02.26]

1. Who We Are This Privacy Policy explains how Mat Emulators (a trading name of LT Solutions) collects, uses, and protects your personal information when you visit or make a purchase from https://mat-emulators.co.uk (“the Site”).

LT Solutions is the Data Controller responsible for your personal data.

Business Details: LT Solutions 10 Abbeydale Vale Leeds, LS5 3RD United Kingdom Email: ltsolutions@mail.com Phone: +44 7503 234241 VAT Number: GB 430006558

We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Personal Data We Collect

A. Device Information Collected automatically when you browse the Site:

  • IP address

  • Browser type

  • Time zone

  • Cookies

  • Pages viewed

  • How you interact with the Site

B. Order Information When you make a purchase, we collect:

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Payment information (processed securely by third‑party providers)

  • Order details

C. Customer Support Information If you contact us, we may collect:

  • Name

  • Email

  • Phone number

  • Message content

D. Marketing Information If you opt in to marketing, we collect:

  • Email address

  • Marketing preferences

We never send marketing without your consent.

3. How We Use Your Personal Data (Legal Basis)

Purpose: Processing and fulfilling orders Legal Basis: Contract

Purpose: Communicating with you Legal Basis: Contract / Legitimate Interests

Purpose: Fraud prevention and security Legal Basis: Legitimate Interests

Purpose: Improving our website and analytics Legal Basis: Legitimate Interests

Purpose: Sending marketing emails Legal Basis: Consent

Purpose: Complying with tax or legal obligations Legal Basis: Legal Obligation

4. Sharing Your Personal Data

We share your data with trusted third parties to operate our business:

A. Shopify Our store is hosted on Shopify, which processes your data securely.

B. Payment Processors Such as Shopify Payments, PayPal, or other providers you choose at checkout.

C. Analytics Providers Used to understand how customers use our website.

D. Service Providers Couriers, email service providers, and fraud‑prevention tools.

E. Legal Compliance We may share information to comply with laws or lawful requests.

We do not sell your personal data.

5. International Data Transfers Because Shopify and some service providers operate globally, your data may be transferred outside the UK.

When this happens, we ensure appropriate safeguards are in place, such as:

  • UK adequacy decisions

  • Standard Contractual Clauses (SCCs)

  • Equivalent protections required by UK GDPR

6. Cookies We use cookies to:

  • Enable essential website functions

  • Remember your preferences

  • Improve website performance

  • Analyse traffic

  • Support marketing (only with consent)

You can manage or disable cookies in your browser settings. A full cookie policy or cookie banner is provided on the Site.

7. Marketing Communications We only send marketing emails if you explicitly opt in. You can unsubscribe at any time by clicking “unsubscribe” in any email or contacting us at ltsolutions@mail.com.

We never share your email with third parties for their marketing.

8. Data Retention We retain:

  • Order information: for as long as required for tax, accounting, and legal purposes

  • Customer support messages: up to 24 months

  • Marketing data: until you unsubscribe or request deletion

You may request deletion at any time.

9. Automated Decision‑Making Shopify may use automated tools for fraud detection and order risk scoring.

We do not use automated decision‑making that produces legal or significant effects beyond fraud prevention.

10. Your Rights Under UK GDPR You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion

  • Restrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent (for marketing)

To exercise your rights, contact: ltsolutions@mail.com

Right to Complain: You may also complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk..

11. Minors Our website is not intended for individuals under 18, and we do not knowingly collect data from minors.

12. Data Security We use industry‑standard security measures to protect your data, including encryption, secure servers, access controls, and fraud‑prevention tools.

13. Changes to This Policy We may update this Privacy Policy from time to time. The latest version will always be available on this page.

14. Contact Us For questions about this Privacy Policy or your data rights:

Email: ltsolutions@mail.com Phone: +44 7503 234241

Address: 10 Abbeydale Vale, Leeds, LS5 3RD, United Kingdom