💳 Payment Policy
We accept payments via PayPal and all major debit/credit cards securely processed through eBay's checkout system.
For Buy It Now listings, payment is required immediately.
For auction listings, please make payment within 2 days of the auction ending.
If you have any issues during checkout or need extra time to pay, contact us right away so we can help and prevent order cancellation. All payments are covered by eBay's secure payment system for your peace of mind.
📦 Shipping Policy
UK orders placed before 11 AM are dispatched the same day. All UK orders include free standard next-day delivery (not guaranteed), shipped via Royal Mail 24, which typically arrives within 24-48 hours.
We also ship worldwide via Royal Mail International Tracked:
Europe: 3-7 working days
Rest of the world: 5-12 working days
Very rarely, packages may face delays beyond our control, such as customs checks or postal issues. If this happens, please get in touch — we're always happy to help track your parcel and keep you updated.
↩️ Returns & Refunds Policy
We want you to be completely satisfied with your purchase. If for any reason you're not, we're happy to offer a replacement or a full refund within 30 days of receiving your order. Unfortunately, we can't accept returns after this period.
To ensure a smooth process, please return items in their original condition. For items returned damaged, we may only be able to issue a partial refund or, in some cases, no refund.
When returning an item, please include your eBay username, purchase date, full name, and a brief reason for the return. Contact us before sending your item back — we'll guide you through the process quickly and hassle-free.
📝 Legal Notice
Our products are intended for diagnostic and testing purposes only, helping automotive professionals, mechanics, and enthusiasts maintain and troubleshoot vehicles safely. They must not be used to bypass safety or anti-theft systems on vehicles driven on public roads. Please use responsibly and in accordance with UK law.
We're happy to provide guidance and answer any questions to help you get the most from your device. However, the seller cannot accept liability for misuse or any legal consequences arising from improper use. Your safety and compliance are your responsibility, and we encourage all buyers to follow best practices.